Legal
Privacy Policy
Last updated: June 2025
1. Information We Collect
When you place an order, we collect your name, email address, phone number, and shipping address. We may also collect browsing data (pages visited, time spent) to improve our website experience.
2. How We Use Your Information
Your information is used to process and fulfil your orders, send order confirmations and shipping updates, respond to customer service enquiries, and improve our products and website experience.
3. Payment Security
Orders are placed through WhatsApp with our team. HOOR does not collect payment details directly on the website. All sensitive payment information is handled securely by the selected payment partner when you confirm your order.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as our shipping partner) solely to fulfil your order.
5. Data Retention
We retain your personal information for as long as necessary to provide you with our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
6. Cookies
Our website uses cookies to remember your cart and preferences across sessions. You can disable cookies in your browser settings, though this may affect site functionality.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us via email.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.
For privacy-related questions, contact us at hoor.ind1@gmail.com